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East Sussex Citizens Advice

Citizens Advice East Sussex brings together four independent local Citizens Advice charities. Collectively we provide free, confidential, independent, impartial advice and support to anyone who needs us across East Sussex. We deliver a range of county wide services including our winter readiness work, keeping people warm and well.

Volunteers celebrating a community donation that supports our vision to make a difference

Our vision 

To be a local charity that  promotes a fairer East Sussex, where everyone has access to free, impartial, and confidential advice and support – helping our communities to thrive and flourish.

Our Locations 

To find out more about an individual Citizens Advice charity, click on the names in the boxes. 

Call us on 0808 278 789, lines are open Tuesday-Thursday 10am-3pm. 

Call us on our local call back line on 01424 869 352

Call us on 0808 278 7811 . Our telephone helpline is open 9am-3pm Monday - Friday. Call Monday - Thursday where possible as we have reduced service on Fridays. 

Call us on 0800 144 8848. Our phone service is open Monday 10 am til 4pm Tuesday 10am til 1pm Wednesday 10am til 4pm Thursday 10am til 4pm  to Friday 10am til 1pm

Where to find us 

ABOUT US

Citizens Advice East Sussex brings together four independent, local Citizens Advice charities — Lewes Citizens Advice, Eastbourne Citizens Advice, Citizens Advice 1066, and Wealden Citizens Advice.Together, we offer free, confidential, and impartial advice to people across the county.

As local charities, we’re deeply rooted in our communities. Our teams understand the issues people face in East Sussex and are here to help with everything from debt and benefits to housing, work, and everyday problems.

Our expert advisers are here to guide, inform and empower — helping people find a way forward. With a focus on accessibility, local knowledge, and practical support, we’re here to make sure no one has to face life’s challenges alone.

How we can help?

Winter Readiness 

East Sussex Citizens Advice is offering support to help people stay warm, well, and save money this winter. This includes guidance on managing energy bills, checking benefit entitlements, accessing grants or discounts for heating and essential services, and practical advice on staying healthy during colder months. The aim is to support households facing health, energy, or financial challenges this winter. You can find all our resources on our get advice page. 

01.

Keep Warm and Well 

Find out about the risks of cold homes and the support available to help you stay warm and well this winter in our Keep Warm and Well leaflet, produced with the East Sussex Fuel Poverty Co-ordinator.

02.

Winter Readiness Training 

Training to help frontline workers better assist households with health, energy and money issues this winter.

03.

Social Tariffs 

Support available to help households on benefits with broadband, water and other essential costs this winter

Winter

Hear from our clients 

Lewes District Citizens Advice 

"The Newhaven area advisors are fantastic. My case is not fully complete and I have another appt next week.”
East Sussex Citizens Advice Logo
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